Shipping policy

This Shipping Policy applies to all orders placed within the United States. By purchasing from The Turbo Tone, you agree to the terms and procedures outlined below.

Shipping Cost

  • Standard Shipping: $8.95 flat rate for all U.S. orders

  • Free Shipping: Orders over $100 qualify for free standard shipping (automatically applied at checkout)

  • Additional Fees: Customers are responsible for applicable taxes, duties, or customs fees (calculated at checkout)

Order Processing & Delivery Time

  • Order Handling Time: Orders are processed within 1 business day, unless canceled within the 12-hour window (see our Cancellation Policy)

  • Order Cut-Off Time: 3:00 PM Central Time (CST)

    • Orders placed before this time are processed the same business day

    • Orders after this time are processed the next business day

Shipping Transit Times:

  • USPS Priority Mail: 2–4 business days

Total Estimated Delivery Time: 3–4 business days (1 day processing + 2–4 days transit)

Note: Delivery times may vary due to holidays, weather, carrier delays, or other unforeseen factors. Business days exclude weekends and U.S. federal holidays.

Carriers & Tracking

We partner with trusted carriers to ensure safe, timely delivery:

  • USPS Priority Mail

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates are typically active within 24 hours.

Track your shipment:

Haven’t received your tracking info within 3 business days? Please contact us at turbotonefitness@gmail.com or call/WhatsApp +1 (224) 310‑7204

Change of Shipping Address

  • Before Shipment: Contact us within 12 hours of placing your order to request a change. After this window, we’ll still try to help if your order hasn’t shipped yet.

  • After Shipment: We cannot change the address after the order has shipped. You may need to work with the carrier to redirect the package.

To request an address change:

  • turbotonefitness@gmail.com

  •  Phone / WhatsApp: +1 (224) 310‑7204‬ (Monday–Sunday, 9:00 AM–5:00 PM

Contact Us

We’re here to help with any shipping-related questions:

  • Email: turbotonefitness@gmail.com

  • Phone / WhatsApp: +1 (224) 310‑7204‬

  • Address: 9018 Skokie Blvd, Skokie, IL 60077, USA

  • Support Hours: Monday–Sunday, 9:00 AM–5:00 PM